Our Solutions

Our Solutions

Prevent360 team of Experts/Consultants is leading in customer experience, service excellence, performance management, and certifications implementation. Our team will cover all the aspects of the customer/user journey across the Multi or Omni channels to create seemingless experience and provide a cohesive and consistent online experience that delights customers.

Consultancy

With the Prevent 360 global Star Rating (7 Stars) guidance and implementation program, we enable companies to achieve and enhance their Customer experience goals and objectives..

Performance Management

PPMS is a performance management system that can be connected with any internal or external running solutions enabling periodic reports to better monitor performance...

Journey Mapping

Mapping Workshops Blueprint the Customer Journey, Future State Customer Experience, Tactical Planning

Contact Center Solutions

Assess contact centers based on local and international best practices

• Implement well-designed improvement plans to achieve organizational goals and strategies.

STG

Strategic planning software provides a solution for building out a business mission statement, a plan to accomplish the mission, and the ability to track progress toward that ultimate business goal.

Interactive Service Catalog

PISC solution will allow organizations to browse a detailed customer journey for the services documented within the system, customer journey will let the users know the...

Training

ICXS Course Training

Journey Mapping Training

Costumer Service Training

Portfolio Mangement

our risk in the connected world and comply with regulations. As experts with deep specialist skills, our aim is to be among the leading and highly regarded providers of cyber-security services in the Middle Eastern region.

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