The International Employee Happiness and Wellbeing Standard- IEHWS2023 reflects the dramatically increased international growth in scale, reach and scope of the need for employers to develop practices that deliver happiness levels and actively promote and support wellbeing within their employees as a key factor contributing to the delivery of customer service excellence.
• The primary aim of IEHWS2023 is to motivate organisations to focus their attention on their biggest asset "their Employees" through the delivery of employee happiness and wellbeing promotion techniques.
• This new standard contains, the proven core principles and evolving practices of delivering Employee Happiness to create a flexible yet quantifiable framework for implementing the elements needed to facilitate delivery of Excellence in Employee Happiness and consistently positive employee and customer experiences.
IEHWS2023 uses the platform of the Vector 6 Employee Happiness and Wellbeing Model which is based on the 6 criteria PLUS two additional criteria, Measurement of Performance and Performance Results.
Therefore, the IEHWS2023 Standard is structured with the following 8 core criteria.
The Vector 6 Model identifies the core CRITERIA that are critical in maintaining a positive, energised, effective and respectful relationships and partnerships between employer and employee for the mutual benefit of each of these parties and their customers.
It is capable of measurement and the results can be analysed by any vertical or horizontal organisational sector and provide for all parties' guidance for performance analysis and consequent continual improvement.